Shipping Policy

1. General Information

At the Crime Research Investigation Agency of India (CRIAI), we strive to deliver your orders accurately and on time. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through our website.

2. Shipping Methods and Delivery Times

2.1 Domestic Shipping

• Standard Shipping: 7-15 business days
• Express Shipping: 3-5 business days

2.2 International Shipping

• Standard International Shipping: 15-20 business days
• Express International Shipping: 7-10 business days

3. Shipping Charges

Shipping charges will be calculated and displayed at checkout based on the selected shipping method and the destination of the order.

4. Order Processing Time

All orders are processed within 2-7 business days. Orders are not shipped or delivered on weekends or holidays.

5. Shipment Confirmation and Order Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

6. Customs, Duties, and Taxes

CRIAI is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages

CRIAI is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.

8. Returns Policy

For information about returns, please refer to our Return and Refund Policy.

9. Contact Us

10. Changes to this Shipping Policy

We may update this Shipping Policy from time to time in order to reflect, for example, changes to our practices and for other operational, legal, or regulatory reasons. Any changes will be posted on this page.